We have a team of more than 50 professional staff working Australia-wide. Experts across a range of disciplines, our people are our greatest asset. They pride themselves on delivering trusted advice, contemporary services and practical solutions to clients.

Project Managers

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Vicky Critchley

Project Manager

Vicky Critchley has extensive experience in the area of strategic sustainability policy development and resource management in the public and private sector. She has undertaken numerous projects with a sustainability and urban renewal focus, with responsibility for coordinating multi-disciplinary project teams. This includes leading the world standard sustainability strategy design and implementation for the Frasers Broadway site in Sydney and creating the sustainability framework for the new ‘green’ city of Weddell in the Northern Territory.

Vicky has also been a project leader in designing and implementing sustainability governance and management systems for major residential and infrastructure bid strategies and projects. These have involved the development of reporting and monitoring processes as well as undertaking independent sustainability auditing services.

As an experienced social researcher, Vicky has directed a range of strategic planning and change management processes. Vicky is an expert facilitator and has designed and implemented comprehensive stakeholder engagement and community consultation activities.

She holds a Masters in Environmental Science.

Areas of expertise:

  • Sustainability policy, management and strategy development
  • Sustainability ratings assessment including performance indicators, evaluation and performance monitoring
  • Social and natural resource research and policy development
  • Strategic and management planning, organisational change management and capacity development
  • Community consultation, stakeholder engagement processes and facilitation.
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Lucy Greig

Project Manager

Lucy is a researcher, social planner and engagement specialist with expertise in designing quantitative and qualitative research studies to address complex social issues.

Lucy’s social research capabilities include in-depth interviews, focus groups and surveys. She has designed and implemented research methodologies, tools and protocols for a range of studies involving residents, consumers, and specific target groups, such as service providers, service users, service managers and staff, people who are homeless and sex workers. These studies have included state-wide surveys, client and staff satisfaction surveys, post occupancy studies, targeted qualitative research, literature scans and document review.

Lucy has helped to deliver numerous community and stakeholder engagement projects, focusing on urban planning and social policy issues. This includes large scale consultation processes involving a wide range of engagement activities and opportunities for participation, as well as more targeted engagement processes.

Lucy has also undertaken social and community planning projects, social impact assessments and developed social sustainability initiatives for numerous projects across Australia.

Lucy has a degree in Social Science - Research and Policy from the University of NSW.

Areas of expertise:

  • Social research
  • Social planning
  • Community and stakeholder engagement
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Fiona van der Hoeven

Manager Planning

Fiona van der Hoeven has more than 15 years' experience in the field of urban and environmental planning. She has worked on a wide range of projects on behalf of private land developers, government agencies and local government, helping to solve complex planning challenges for clients. This has included the preparation and co-ordination of planning policies and major strategic planning studies, particularly relating to housing, urban renewal, infill development and ‘greenfield’ estates; the preparation of amendments to planning provisions and development consent applications; and the provision of land use and development advice.

Fiona’s understanding of complementary processes like community engagement, community planning (including identification of social infrastructure needs) and strategic communication adds significant depth to her planning practice.

Fiona holds a Bachelor of Arts (Geography) Hons from Flinders University of South Australia and a Masters of Town Planning from the University of Tasmania.

Areas of expertise:

  • Statutory planning
  • Strategic planning
  • Project management
  • Site assessment and property development advice
  • Due diligence
  • Consultation, negotiation and facilitation
  • Research, data collection and assessment
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Marion Lourens

Project Manager

Marion has more than 12 years experience in statutory and strategic planning in both local government and the private sector, in Australia and the United Kingdom. Prior to joining Elton Consulting, Marion held a senior planning position with Insight Planning, based in the Hunter Valley, NSW. She has also managed a planning consultancy in Mackay QLD and held roles in Mackay City Council (now Mackay Regional Council) and the QLD Department of Natural Resources and Water.

Marion specialises in managing rezoning and development applications, and in particular planning details for implementing large development projects.

Marion recently spent six months in Elton Consulting’s Darwin office and will play an ongoing role in Elton’s Northern Territory and NSW projects.

Areas of expertise:

  • Statutory and strategic planning
  • Rezonings and master planning projects
  • Site assessment and property development advice
  • Community consultation
  • Environmental management
  • Policy preparation
  • Project management
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Katherine Martin

Project Manager

Katherine Martin has more than a decade of experience in state and federal government. She has worked in government agencies and political offices, in policy and communications roles, including for a former Deputy Premier and Minister for Transport and Treasurer.

During this time she gained extensive experience in the Transport, Roads, Treasury and Ports portfolios.

For the past two years, Katherine has provided stakeholder liaison and issues management advice and support for large transport projects. This has included acting as the single point of contact for residents and business people in specific locations.

Katherine holds a Bachelor of Arts (Communication) from the University of Technology, Sydney.

Areas of expertise:

  • Strategic communications
  • Issues management
  • Stakeholder liaison
  • Media relations
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Deborah Palmer

Project Manager

Deborah Palmer has over 13 years’ experience in public sector strategic policy development and implementation in Australia and the United Kingdom. She is an accomplished facilitator, having managed a range of community engagement events, from large-scale city wide visioning exercises to community focus groups including those with special interest groups.

Since joining Elton Consulting in 2008, Deborah has project managed the National Health and Hospitals Reform Commission’s national consultation and is currently working as the Community Manager with the NSW Department of Transport providing stakeholder liaison and issues management advice and support for large transport projects.

Prior to joining Elton Consulting, Deborah managed numerous strategic projects including the development of sustainable community strategies, governance partnership arrangements and a Consultation and Engagement Framework for the City of London. Deborah also worked with the South Australian Department of the Premier and Cabinet where she helped to develop the State Plan and undertake the Review of Public Sector Processes in South Australia.

Deborah holds a Graduate Diploma in Legal Practice, a Bachelor of Law (Honours) and a Bachelor of Management majoring in Labour Relations (Industrial Relations/Human Resource Management).

Areas of expertise:

  • Facilitation
  • Stakeholder management
  • Issues management
  • Strategic planning and communications
  • Policy analysis and development
  • Partnership design and development
  • Community planning and capacity development
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Rachel Trigg

Project Manager

Rachel Trigg has over twelve years’ experience working in State and Local Government, with significant and recent senior professional expertise in the fields of integrated planning and reporting, corporate planning, project management and place management.

Prior to joining Elton Consulting, Rachel’s role as the Manager of Corporate Development at Marrickville Council involved responsibility for managing a team to deliver Council’s integrated planning and reporting, as well as managing Council’s communications and community engagement activities and coordinating a wide range of corporate projects. Rachel wrote the Community Strategic Plan and also had responsibility for preparation of strategic plans at Waverley and Parramatta Councils.

Rachel wrote the first 10 year Financial Strategy at Waverley Council and had significant responsibility integrating a diversity of work to write the successful Asset Investment Strategy. Rachel also worked for several years as a Place Manager for Parramatta Council and was a lecturer in social and town planning at the University of New South Wales in the School of the Built Environment. Rachel’s early experience was as an urban planner at the City of Perth and the Ministry for Planning in WA.

Rachel holds a PhD from the University of NSW.

Areas of expertise:

  • Local government
  • Community, social and strategic planning
  • Corporate planning and reporting
  • Community engagement
  • Place management
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Shane Wells

Shane recently joined Elton Consulting with over 20 years experience as a communications manager dealing with complex and challenging policy issues. From the early 1990s he worked as a policy and media adviser to a Federal Government Minister and Shadow Minister, before moving to Sydney to work for the Australian Industry Group as a Public Affairs Adviser. Shane then achieved a long held career goal to work for the Australian Broadcasting Corporation. He spent seven years working for the national broadcaster as the Head of Corporate Communications. In 2006 Shane accepted the position of Corporate Affairs Manager at one of the most challenging infrastructure projects in Australia, the Cross City Tunnel, where he further developed his community relations skills.

In 2008 Shane decided to spend more time with his young children and worked part-time within his own communications business and as a part-time member of the Classification Board. Shane is an acknowledged expert on issues management and has developed strong professional communications planning skills that can be applied across a variety of policy and industry disciplines, including infrastructure and transport.  

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Oliver Young

Project Manager

Oliver Young has considerable expertise in stakeholder engagement and strategic communications. He specialises in development related projects that occur in contested environments. Oliver has managed the development and implementation of numerous large-scale consultation processes for both government and private industry.

Prior to joining Elton Consulting Oliver was the founder and Director of Richardson and Young, an industry leader in the logistics of consultation and infrastructure related projects.

Oliver is a trained mediator and also holds a Masters of Teaching and a Bachelor of Arts, majoring in Psychology, Government and Economics.

Areas of expertise:

  • Dispute resolution
  • Consultation process design
  • Facilitation of engagement processes
  • Strategic communications
  • Development and infrastructure consultations
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Jenny Vozoff

Project Manager

Jenny Vozoff has qualifications in sociology, economics and environmental planning and has more than 25 years' experience in consulting and government. Jenny's work at Elton Consulting has focused on social and socio-economic impact assessments, social planning and demographic assessments, social research, and community engagement and facilitation for major development and infrastructure projects.

Previous consulting experience for Sinclair Knight Merz included social impact assessments, environmental and economic assessments and strategic options evaluation/decision support studies for major infrastructure and transport projects. She has a strong background in transport planning in Australia and the UK through her work with Travers Morgan. When in government, Jenny coordinated the involvement of multiple government, university and private stakeholders involved in major urban development projects such as the City West Urban Strategy and the Advanced Technology Park at Eveleigh. Jenny brings to projects a unique combination of environmental, social and economic assessment and planning skills and expertise.

Areas of expertise:

  • Social and socio-economic impact assessment
  • Demographic analysis
  • Community infrastructure planning and needs assessment
  • Social research
  • Community engagement, workshop and focus group facilitation
  • Strategic options evaluation, decision support and multi-criteria analysis
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